Terms of Use

These Terms of Use govern your access to and use of single-anna.com and any related services, features, content, applications, and communications provided through the platform (collectively, the “Service”).

By accessing or using the Service, creating an account, or interacting with other users, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must not use the Service.

1. Definitions

In these Terms of Use:

“Company”, “we”, “us”, and “our” mean the operator of single-anna.com.

“Website” means single-anna.com and all related pages, features, and services.

“Service” means the online dating and communication platform made available through the Website.

“User”, “you”, and “your” mean any person who accesses or uses the Website or Service.

“Content” means any text, photographs, images, audio, video, profile information, messages, comments, or other materials uploaded, submitted, transmitted, or displayed through the Service.

“Paid Services” means any subscription, premium feature, credit-based functionality, or other paid offering made available through the Website.

2. Acceptance of Terms

Your use of the Website is subject to these Terms of Use and our Privacy Policy.

We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Service after any update means you accept the revised Terms.

If you do not agree to these Terms, you must stop using the Website and Service immediately.

3. Eligibility

You must be at least 18 years old to use the Service.

By using the Service, you represent and warrant that:

• you are at least 18 years of age;

• you have the legal capacity to enter into a binding agreement;

• you are not prohibited by applicable law from using the Service;

• all information you provide is true, accurate, and not misleading.

The Service is intended solely for adults. We have zero tolerance for any use of the Service involving minors in a sexualized, exploitative, or inappropriate manner.

4. Nature of the Service

The Service is an online platform that enables users to create profiles, communicate, and connect with other users who may be seeking companionship, friendship, dating, or relationships.

The Company does not guarantee that any user will find a match, enter into a relationship, or have any particular experience through the Service.

The Service is not a marriage broker, marriage agency, escort service, or prostitution-related service, and must not be used as such.

5. Registration and Account Security

To access certain features, you may need to register for an account.

By registering, you agree that:

• the information you provide is complete and accurate;

• you will keep your account information updated;

• you are solely responsible for maintaining the confidentiality of your login credentials;

• you are solely responsible for all activity occurring under your account.

You must not share, transfer, sell, or allow another person to access your account.

If you believe your account has been compromised, you must notify us immediately.

6. Identity Verification

We may, at our discretion, request information or documents to verify:

• your identity;

• your age;

• the accuracy of the information you submitted;

• your compliance with these Terms;

• your billing or payment details.

Failure to provide requested verification information may result in restricted access, suspension, or termination of your account.

We do not guarantee that all users have been identity-verified, and you understand that interaction with other users is at your own risk.

7. Membership and Paid Services

Some parts of the Service may be available free of charge, while other features may require payment.

If you purchase Paid Services:

• you agree to pay all fees displayed at the time of purchase;

• you authorize us and/or our payment processors to charge the selected payment method;

• you understand that subscriptions may automatically renew unless cancelled before the renewal date;

• you are responsible for reviewing the pricing, billing cycle, and cancellation terms before purchase.

Any additional rules regarding renewals, cancellations, billing disputes, credits, or refunds are governed by our Refund Policy and any purchase-specific disclosures shown at checkout.

We reserve the right to change prices for future purchases or future subscription periods where permitted by law.

8. User Content

You are solely responsible for any Content you upload, publish, transmit, or otherwise make available through the Service.

By submitting Content, you represent and warrant that:

• you own the Content or have all necessary rights to use and share it;

• the Content does not infringe any third-party rights, including privacy, publicity, copyright, trademark, or other intellectual property rights;

• the Content complies with these Terms and applicable law.

You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, use, reproduce, display, adapt, moderate, distribute, and make available your Content solely for the purpose of operating, improving, promoting, securing, and supporting the Service.

You remain responsible for your Content and your interactions with other users.

9. Profile Rules and Content Restrictions

You may not post, upload, share, or transmit any Content that:

• is false, misleading, or deceptive;

• impersonates another person;

• contains photographs of someone other than yourself without lawful permission;

• contains nudity, sexually explicit material, or exploitative sexual content where prohibited by our policies;

• is abusive, threatening, harassing, hateful, discriminatory, defamatory, or obscene;

• promotes violence, self-harm, illegal activity, or fraud;

• advertises or promotes escort services, prostitution, trafficking, or any unlawful sexual services;

• contains malicious code, spam, scams, or phishing content;

• includes another person’s private or confidential information without authorization;

• infringes intellectual property or privacy rights;

• involves a minor in any inappropriate, exploitative, or sexualized context.

We reserve the right to remove or restrict any Content that violates these Terms or that we otherwise consider harmful to the integrity of the Service.

10. Prohibited Conduct

You agree that you will not:

• harass, stalk, threaten, intimidate, or exploit other users;

• solicit money, banking details, credit card details, cryptocurrency, gifts, or financial assistance from other users;

• use the Service for scams, fraud, catfishing, or deceptive conduct;

• misrepresent your identity, age, relationship status, location, or intentions;

• send spam, repetitive messages, chain messages, or unsolicited commercial communications;

• collect or harvest personal information from other users without consent;

• use bots, scripts, automation, scraping tools, or other unauthorized technical means to access or interact with the Service;

• use the Service for advertising or commercial solicitation without our prior written approval;

• continue contacting someone who has asked you to stop;

• upload viruses or harmful code;

• bypass moderation or safety controls;

• use the Service in a way that violates applicable law.

Any violation may result in immediate suspension or termination of access.

11. Safety and User Interactions

You acknowledge that online dating and online communication involve inherent risks.

We do not conduct routine background checks on every user, and we do not guarantee that:

• any profile is authentic;

• any user is who they claim to be;

• any communication is truthful;

• any interaction will be safe or appropriate.

You are solely responsible for your interactions with other users, both online and offline.

If you choose to meet someone in person, you do so at your own risk. You should exercise caution, use common sense, and follow our safety recommendations.

The Company is not responsible for the conduct of any user on or off the Service.

12. Monitoring, Moderation, and Enforcement

We may, but are not obligated to, monitor profiles, messages, reports, and Content to help maintain safety, compliance, and service integrity.

We reserve the right, at our sole discretion, to:

• review and moderate Content;

• remove Content;

• restrict visibility of profiles;

• issue warnings;

• suspend or terminate accounts;

• refuse access to the Service;

• investigate suspected misconduct;

• report unlawful conduct to relevant authorities.

Nothing in these Terms requires us to monitor every user or every interaction.

13. Child Safety and Zero Tolerance Policy

We maintain a strict zero-tolerance policy for any content, conduct, or communication involving child sexual abuse, exploitation, grooming, or child sexual abuse material.

You must not use the Service to:

• upload, share, request, promote, or store child sexual abuse material;

• sexualize minors in any way;

• groom, exploit, manipulate, or endanger a minor;

• facilitate trafficking or exploitation involving minors;

• attempt to move inappropriate conversations involving minors off-platform.

We may remove content, suspend or terminate accounts, preserve records, and report suspected illegal conduct to law enforcement, child protection authorities, or other competent agencies where appropriate.

14. Privacy

Our collection, use, storage, transfer, and disclosure of personal information is governed by our Privacy Policy.

By using the Service, you acknowledge that your information may be processed in accordance with our Privacy Policy, including for account administration, fraud prevention, safety, customer support, and service improvement.

Because user profiles are intended to be visible to other users, some profile information you choose to publish will be viewable by others.

15. International Access and Legal Compliance

You are responsible for ensuring that your use of the Service is lawful in the jurisdiction where you access it.

We may restrict or refuse access to the Service in certain jurisdictions or for legal, sanctions, compliance, fraud-prevention, or safety reasons.

You must not use the Service if such use would violate applicable laws, sanctions, or regulations.

16. Intellectual Property

All intellectual property rights in the Website and Service, excluding user-generated Content, are owned by or licensed to the Company.

You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, reproduce, publish, or commercially exploit any part of the Website or Service except as expressly permitted by us in writing.

All trademarks, logos, branding, interface elements, and software associated with the Service remain our property or the property of our licensors.

17. Third-Party Services and Links

The Website may contain links to third-party websites, services, payment processors, or tools.

We are not responsible for the content, practices, availability, or terms of any third-party services. Your use of third-party services is governed by their own terms and policies.

18. Disclaimers

The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee that:

• the Website will be uninterrupted, secure, or error-free;

• the Service will meet your expectations;

• any user will behave lawfully, honestly, or safely;

• any Content will be accurate, complete, or reliable;

• the Service will always be available without delay or technical issue.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

19. Limitation of Liability

To the fullest extent permitted by applicable law, the Company and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, opportunity, or personal injury arising out of or related to:

• your use of or inability to use the Service;

• your interactions with other users;

• unauthorized access to or alteration of your Content or account;

• reliance on any Content or communication made available through the Service;

• suspension, restriction, or termination of your account.

To the fullest extent permitted by law, our total liability to you for any claim arising out of or relating to the Service will not exceed the greater of:

• the amount you paid to us, if any, during the twelve (12) months before the event giving rise to the claim; or

• CAD $100.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

20. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use of the Service;

• your Content;

• your interactions with other users;

• your breach of these Terms;

• your violation of any law or third-party rights.

21. Suspension and Termination

We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, if we believe that:

• you violated these Terms;

• you created risk or possible legal exposure for us or other users;

• your conduct is fraudulent, abusive, unlawful, or harmful;

• your account is inactive for an extended period;

• we are required to do so for legal or operational reasons.

You may stop using the Service at any time and may request account deletion in accordance with our policies.

Termination of access does not relieve you of any obligations incurred before termination.

22. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of [insert province, e.g. Ontario or British Columbia] and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [insert province / city], unless applicable consumer protection law requires otherwise.

If you prefer, I can also prepare a separate arbitration clause, but for a Canadian dating site it is often cleaner to start with a standard court-jurisdiction clause unless the business specifically wants arbitration.

23. Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time, temporarily or permanently, with or without notice.

We are not liable for any modification, suspension, or discontinuation of the Service where permitted by law.

24. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision is not a waiver of our rights.

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, sale of assets, reorganization, or by operation of law.

These Terms, together with our Privacy Policy and any applicable purchase terms, constitute the entire agreement between you and us regarding the Service.

25. Contact Information

If you have questions about these Terms of Use, please contact us at:

Single Anna
Website: https://single-anna.com/
Email: [insert email]
Mailing address: [insert legal/business address]